Skip to main content

P3 Pumps - London Basement Pump Company

Please call 0800 009 6055 | Email us

Sump Pumps - What Do You Need To Know?

At P3 pumps we are not just here to supply and install but also to offer any advice needed about the care and maintenance of your sump pump.

Listed below is an example of a few questions we get asked regularly and our answers:

Q. What exactly is a sump pump?

A. Quite simply it is a pump/s used to collect excess water from a chamber .This water may collect from groundwater and or rainwater. These are most commonly found in basements as they are a below ground structure and are below the water table.
The pump is submersed in the chamber and once the water reaches a certain level it will activate emptying any excess water to a discharge pipe preventing any potential floods.

Q. Why do I need a maintenance contract?

A. Quite often it will be a requirement of your building guarantee or insurance that the equipment is regularly maintained to ensure optimum performance in the unlikely event of a breakdown. It is easy to forgot about the heartbeat of your basement once all building works have been completed but our 24/7 emergency call out cover will provide you and your family with complete peace of mind.

Q. How will I know if there is an issue with my pumps?

A. Your pump/s will be fitted with high level water alarms that will alert you audibly to any issues that require attention. We can also supply and install battery back-up systems to ensure continuing power supply in the event of a failure.
P3 are also proud to offer remote monitoring assistance for your pump alarms so you can confidently leave your home knowing that prevention is better than cure and we will contact you should the system flag up a potential issue.

Q. What should I do in the event of an emergency?

A. Call us on our Freephone number 0800 009 6055 and we will talk you through some options and if required send an experienced engineer out you your home, anytime day or night
Both the standard & premium plan covers you for call out charges (anytime day or night) and any associated labour costs incurred during the call out.
Premium only to include part costs incurred.
24/7 telephone - 0800 009 6055

Return to index